Sales and Pitching
- Crafting an elevator pitch
- Handling objections and negotiations
- Closing deals and following up
Customer Service
- Dealing with difficult customers
- Resolving complaints and offering solutions
- Upselling and cross-selling techniques
Leadership and Team Management
- Providing constructive feedback
- Conducting performance reviews
- Motivating and inspiring team members
Networking and Partnership Building
- Introducing yourself and your business
- Identifying potential collaborations
- Building rapport and trust
Crisis Communication
- Responding to negative reviews or publicity
- Addressing product or service issues
- Communicating with stakeholders during a crisis
Investor Relations
- Presenting your business plan
- Answering tough questions from investors
- Negotiating terms and conditions
Public Speaking and Presentations
- Delivering keynote speeches
- Presenting at conferences or trade shows
- Conducting webinars or workshops
Conflict Resolution
- Resolving disputes with partners or suppliers
- Mediating employee conflicts
- Negotiating with difficult clients
Hiring and Interviewing
- Conducting effective job interviews
- Assessing candidate fit and potential
- Negotiating salary and benefits
Diversity, Equity, and Inclusion
- Fostering an inclusive workplace culture
- Addressing unconscious bias
- Communicating sensitively about DEI issues